Job Opportunities

Are you enthusiastic, reliable & a hard worker, looking for a job in the Ski & Snowboard industry? If so then why don't you consider joining our team! You will need to be highly customer focused and have determination to make a real difference!

Snowtrax Store is one of the largest Independent Ski & Snowboard Retailers in the UK, with a busy & vibrant store as well as a very popular website. As a team member we offer a fun working environment, excellent training & great benefits.

If you are a keen Skier or Snowboarder & this sounds like you, then have a look at our current opportunities...

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E-Commerce Supervisor

Start Date: 6th August 2018
Job Type: Full Time
Salary: £17’000-£18’000 (DOE) Commission

Introduction

Snowtrax is an all-in-one Ski and Snowboard Leisure, Restaurant and Retail facility situated in Christchurch, Dorset. An exciting opportunity has opened, to join our Ecommerce team, within our market leading independent specialist ski & snowboard store. We’re looking for a forward thinking and motivated individual to join our family!

Role

This fantastic opportunity benefits someone looking to start or grow their career in Ecommerce & Online Sales. Reporting to the Retail Manager, the Ecommerce Supervisor / Online Sales Supervisor will oversee the store website & digital commerce for Snowtrax Store.

The primary responsibility will be working to ensure all digital assets are created, uploaded & maintained on the store website CMS & EPOS stock systems. The role will also involve driving sales through customer engagement via phone, email & live chat systems.

Training will be provided on all Snowtrax specific systems, as well as many opportunities to build on your knowledge of Ecommerce & Sales practices!

If you have an interest in Skiing or Snowboarding and possess the right skills – Snowtrax is the place for you!

Main Activities

E-commerce

  • Manage the upload of all new product data for the store website, via CMS system.
  • Create & upload unique content for the store website; product descriptions, buyer’s guides, FAQ’s etc.
  • Keep product information and content up to date on the store website.
  • Crop & resize product images & upload onto the store website.
  • Work with the marketing team to implement promotions & events on the store website.
  • Merchandise stock to maximise sales.
  • Investigate and report any operational/technical issues arising on the store website.
  • Liaise with e-commerce agency regarding the day to day management of the store website.
  • Liaise with internal resources regarding the day to day management of the store website.
  • Evaluate approaches & strategies to improve website sales conversions & customer engagement.

Sales

  • Pick up sales leads from the customer service team & convert into sales.
  • Drive sales, by providing outstanding customer service via telephone, email & online communication tools.

Essential Skills and Knowledge

  • A passion for Ecommerce & Sales
  • Knowledge of Skiing/Snowboarding (Further product training will be provided)
  • Basic knowledge of current SEO techniques
  • Basic photo editing skills; Cropping & resizing images
  • Familiar with data management
  • Highly organised and self-motivated
  • Strong command of the English language, written and verbal
  • Fun, hard-working with a fine eye for detail
  • Proactive
  • Proficient in Microsoft Outlook, Word and Excel
  • Good communication skills
  • Education: A Levels
  • Ability to drive (as our office isn't accessible by public transport)
  • Previous experience of website or e-commerce CMS would be an advantage

Benefits

A competitive Salary

Fun and friendly working environment

FREE use of our outdoor Ski Slope

Ski and Snowboard store discounts

Restaurant discount

To apply for this role – Please send your CV and cover letter to rob@snowtraxstore.co.uk

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Store Supervisor

Start Date: 6th August 2018
Job Type: Full Time
Salary: £17’160 £2'000 (OTE)

Introduction

Snowtrax is an all-in-one Ski and Snowboard Leisure, Restaurant and Retail facility situated in Christchurch, Dorset. An exciting opportunity has opened, to join our Store team, within our market leading independent specialist ski & snowboard store. We’re looking for a forward thinking and motivated individual to join our family!

Role

This fantastic opportunity benefits someone looking to grow their career in Retail. Reporting to the Retail Manager, the Store Supervisor will oversee the running of front of house operations within Snowtrax Store.

The primary role will be to support the Retail Manager to achieve delivery of the highest level of customer service on the shop floor. Ensuring the store develops its position in the marketplace as the leading independent specialist.

Leading the store sales team by example, the Store Supervisor will be expected to have a hands-on approach, whilst assisting with basic admin tasks, staff training & development.

Training will be provided on all Snowtrax specific systems, as well as many opportunities to build on your knowledge of Retail Management practises!

If you have an interest in Skiing or Snowboarding and possess the right skills – Snowtrax is the place for you!

Main Activities

  • Drive sales with a firm presence on the shop floor.
  • Implement promotions & events.
  • Reach sales targets & increase profits.
  • Effectively merchandise store stock to maximise sales.
  • Assist with recruiting, training & developing of store sales staff.
  • Assist store operational requirements, by scheduling and assigning employees tasks; ensuring all jobs are completed.
  • Identify current and future customer requirements by establishing rapport with potential and actual customers.
  • Assist the buying team with sourcing & purchasing of new stock, highlighting fast moving & “in demand” products.
  • Secure merchandise by maintaining security systems and measures.
  • Protect employees and customers by providing a safe and clean store environment.
  • Ensure the highest level of customer care is provided by the store team.
  • Maintain store displays, with clear pricing on all products & services.
  • Assist sourcing of new products.
  • Constantly look for ways to improve customer experience.

Essential Skills and Knowledge

  • A passion for Retail & Sales
  • Knowledge of Skiing/Snowboarding (Further product training will be provided)
  • Outgoing & approachable
  • Highly organised and self-motivated
  • Fun, hard-working with a fine eye for detail
  • Proactive
  • Good communication skills
  • Previous supervisor experience preferred, but not essential
  • Ability to drive (as our office isn't accessible by public transport)

Benefits

A competitive Salary

Fun and friendly working environment

FREE use of our outdoor Ski Slope

Ski and Snowboard store discounts

Restaurant discount

To apply for this role – Please send your CV and cover letter to rob@snowtraxstore.co.uk


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Workshop and Warehouse Supervisor

Start Date: 6th August 2018
Job Type: Full Time
Salary: £17’160 Bonus

Introduction

Snowtrax is an all-in-one Ski and Snowboard Leisure, Restaurant and Retail facility situated in Christchurch, Dorset. An exciting opportunity has opened, to join our Workshop & Warehouse team, within our market leading independent specialist ski & snowboard store. We’re looking for a forward thinking and motivated individual to join our family!

Role

This fantastic opportunity benefits someone looking to grow their career in the Ski & Snowboard industry. Reporting to the Retail Manager, the Workshop & Warehouse Supervisor will oversee the running of the Ski & Snowboard workshop. The role will also encompass supervising the delivery of all store stock into the business & overseeing the fulfilment of all online orders.

The primary objective of the role is to ensure first class service levels are delivered in the workshop & order fulfilment areas. The role will also involve overseeing the storage of stock in our warehouse.

Leading the team by example, the Workshop & Warehouse Supervisor will be expected to have a hands-on approach, whilst training & developing a team of staff.

Training will be provided on all Snowtrax specific systems, as well as many opportunities to build on your knowledge of best practises!

If you have an interest in Skiing or Snowboarding and possess the right skills – Snowtrax is the place for you!

Main Activities

  • Supervise the team of workshop technicians. Ensure first class service levels are delivered & the environment is kept organised, tidy & operational.
  • Oversee the fulfilment of all online orders, ensuring goods are dispatched on time & customer expectations are exceeded.
  • Supervise the storage of stock in our warehouse, efficiently organise for ease of stock access & management.
  • Working within budget, place orders for sundries & consumables to aid the smooth running of the workshop.
  • Assist with recruiting, training & developing of workshop & warehouse staff.
  • Assist with operational requirements, by scheduling and assigning employees tasks; ensuring all jobs are completed.
  • Protect employees by providing a safe and clean environment.
  • Ensure the highest level of customer care is provided by the workshop & warehouse team.
  • Constantly look for ways to improve customer experience.

Essential Skills and Knowledge

  • Experience working as a Ski & Snowboard Technician is essential
  • Practical, hard-working with a keen eye for detail
  • Fun, outgoing & approachable
  • Highly organised and self-motivated
  • Proactive
  • Good communication skills
  • Previous supervisor experience preferred, but not essential
  • Ability to drive (as our office isn't accessible by public transport)

Benefits

A competitive Salary

Fun and friendly working environment

FREE use of our outdoor Ski Slope

Ski and Snowboard store discounts

Restaurant discount

To apply for this role – Please send your CV and cover letter to rob@snowtraxstore.co.uk

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Have you considered working at our Alpine Activity Centre? Current Vacancies can be found here

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