We've complied a list of the most frequently asked questions to help make your shopping a more enjoyable experience. If you can't find the information you require here then please contact us.
Do you service skis & snowboards?
Yes! We have a team of expert technicians on site with a fully fitted workshop. We offer ski & snowboard servicing all year round, find more details here.
Can you mount my ski bindings to my skis?
Yes, and what's more we do this FREE for skis & bindings bought at Snowtrax! We have a host of binding jigs to cover pretty much any ski binding you'll come across. Find out more about our FREE binding mounting service here.
Can I order skis & bindings without details of my ski boot?
Yes you can, just choose the option in the checkout process to either supply boot details later (so we can mount your bindings) or have you skis shipped without having the bindings mounted.
What are the most suitable ski bindings for me?
If you are unsure & would like some advice please get in touch, it's easiest to give us a call so we can talk you though the options & guide you to the best binding for you. If that's not convenient then please email us.
What width breaks do my bindings come with?
All our bindings are listed without ski break sizes. We will match the correct size to you skis when you place your order. If you are ordering bindings on their own then please let us know what break size you require. You can do this in the order notes section during the checkout process. If you are unsure then please contact us.
Do ski poles come as a pair?
Yes! Poles are priced as a pair on our website, you do not have to order 2. We only sell poles as pairs, not individually.
Which countries do you ship to?
We ship to most countries worldwide. You can choose your delivery destination at the checkout, find out more about international shipping.