Tax Free Ordering

We offer tax free shopping for customers living in eligible countries outside of the UK. Tax will be deducted automatically on our website during the checkout process, you can also purchase items in our store:

SHOPPING ONLINE
All tax (currently VAT at 20%) will be deducted automatically once you have selected your shipping destination at the checkout (Tax exempt countries only). This includes all countries outside of Europe, and some within Europe such as Switzerland, Norway & the Channel Islands. Please see a full list at the bottom of this page.

You may also have to pay import duties and charges relevant to the county in which you live. (Not applicable for EU countries as you will be paying VAT on your order). For an indication of the duty & fees you will pay we suggest you use www.dutycalculator.com. Please be aware this is third party service & not run by Snowtrax. We advise you to contact your local tax office if you are unsure of the costs involved.

PLEASE BE AWARE: It is ILLEGAL to change or reduce the price of items on any paperwork to reduce your import taxes!


SHOPPING IN STORE

Snowtrax are part of the VAT Retail Export Scheme. International travellers from outside the EU are in most cases able to claim the VAT back on their purchases. There is a process that must be followed to do this and we will normally deduct a £10 administration charge from your final VAT refund.

Please use the following steps to claim back the VAT:

> Where possible, inform us prior to your arrival that you may want to purchase an item. This gives us enough time to ready the form and insures a member of staff will be able to help you with this special procedure. Alternatively notify a member of staff in store on your arrival that you are an international visitor, wishing to claim back the VAT on your purchase.

> Our staff will then provide you, and help you complete a VAT 407 form. This form is completed with details of your purchase, your contact details and details of the credit card you would like your refund processed. You still need to pay for the item(s) in FULL with VAT at this point.

> Present the completed VAT 407 form, along with your receipt and goods at the Customs Desk at your departing port. It is important that HM Customs stamp your form, without this stamp your claim will be invalid. It is VERY IMPORTANT that you visit the Customs Desk at the departing airport or port BEFORE you check in your luggage. If you do not have the item(s) and the VAT 407 form and your passport ready, you will not be able to apply for a refund. Do NOT CHECK IN LUGGAGE until you have visited the Customs Desk.

> Once you have successfully submitted the form it is your responsibility to return it to Snowtrax. Upon receipt of the form we can then process your VAT refund to the payment card you used to originally make the purchase.

Full details on the Retail Export Scheme can be found on the HM Revenue & Customs website.

COUNTRIES PART OF THE EU (VAT AREA):
Austria, Belgium, Cyprus, Czech Republic, Denmark (except the Faroe Islands and Greenland), Estonia, Finland, France (including Monaco), Germany (except Busingen and the Isle of Heligoland), Greece, Hungary, The Republic of Ireland, Italy (except the communes of Livigno and Campione d’Italia and the Italian waters of Lake Lugano), Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal (including the Azores and Madeira), Slovakia, Spain (including the Balearic Islands but excluding Ceuta and Melilla), Slovenia, Sweden, United Kingdom and the Isle of Man.

COUNTRIES OUTSIDE THE EU (VAT FREE AREA):
The Aland Islands, Andorra, The Canary Islands, The Channel Islands, The overseas departments of France (Guadeloupe, Martinique, Réunion, St. Pierre and Miquelon, and French Guiana), Gibraltar, Mount Athos, San Marino, The Vatican City. All other countries which do not appear in either of these lists.

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